Guides
Plain-English guides to checking and switching your mobile, NBN and electricity plans. Written by our editor team, with the official sources we used linked at the end of each guide.
What is the loyalty tax (and how to stop paying it)
The loyalty tax is what long-term customers can pay for staying put. See the ACCC's electricity findings and what to check on mobile, NBN and power.
Editor Team · Updated
Keep your number when you switch mobile provider (Australia)
Switching mobile provider in Australia? How to port your number to a new telco, what to check in your contract first, and when cooling off applies.
Editor Team · Updated